FAQs

My defibrillator keeps flashing red. How can I fix this?

Your defibrillator has four LED lights on the left side of your AED. Each light represents a different service; modem, battery, service and electrodes. If you are seeing red flashing lights, this means your defibrillator needs a service or replacement accessories.

If you need to order a new pair of electrode pads, and/or a new AED battery you can order through our online order form. For more information on how to check and maintain your AED, click here.

Can I upgrade my FRED PA-1 to an online version?

If you have purchased a FRED PA-1 Defibrillator, you are unable to add the online features to this device. The FRED PA-1 and the FRED PA-1 Online are two separate defibrillators and must be purchased separately.

Can I change my fully automatic defibrillator to a semi automatic?

It is not possible to change a fully automatic version into a semi-automatic version and vice versa. We recommend purchasing the fully-automatic defibrillator.

What’s the difference between fully- automatic and semi automatic?

In its automatic version, the FRED PA-1 delivers the shock without any action of the rescuer. In its semi-automatic version, the FRED PA-1 prompts the rescuer to deliver the shock by pressing the shock button.

What does AED stand for?

AED stands for Automated External Defibrillator.

How do I order a new AED battery or electrode pads?

This can easily be done by completing our online order form which can be accessed here.

If you are unsure about exactly which accessories you need, please give us a call on (03) 9429 2666 or email admin@cardiacdefibrillators.com.au.

I would like to be sent reminders when my electrode pads or battery are due to expire – how can I arrange this?

This can be arranged within a few minutes by registering your AED(s) on our website.

Registering your AED ensures you will receive email reminders prior to the expiry of your electrodes and/ or battery.

It also guarantees that Cardiac Defibrillators has your most current and up-to-date contact details. To register your AED, click here.

How do I dispose of expired electrode pads and/or AED battery?

All electrode pads can be disposed of through your general rubbish.

As your AED battery is a lithium battery, you will need to contact your local council to either arrange collection or a trip to your nearby recycling and waste centre (otherwise known as a ‘tip’).

I’m looking to purchase a defibrillator, however need a budget-friendly option?

If you are looking for a budget-friendly option, you might also be interested in our new initiative, the Cardiac Defibrillators Finance Program.

The program provides customers with our latest AED model (FRED PA-1) at an affordable monthly cost of $55 (plus GST) over a 4-year period.

This hassle-free alternative ensures you will always be equipped with the latest AED model and removes the worry of needing to maintain the device, or replace the unit due to an expired warranty. Learn more about the Cardiac Defibrillators Finance Program

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